Before you refer.
Short answers to the questions estate practitioners ask first. If yours is not here, the contact page has an address that reaches a person, and the referral form has a notes field for anything specific to a matter.
Do I need to attend a meeting or a call?
No. A quick referral needs only your contact details and the name of the deceased. Everything else follows through the portal once the matter is open, and our team contacts you only when a decision or document is needed.
What do I need before I refer?
Your firm, your name and email, and the name of the deceased. The Master reference, executor details, licence copies and letters of executorship can be added later through secure upload links.
Who holds the firearms while the estate is administered?
Licensed custody sites only: dealers with a police licence to store firearms, whose dealer licence and storage approval are recorded and tracked for expiry; a site is allocated only while both are current. Your firm is told the custody region and when custody is confirmed; the site's identity and internal storage locations are not disclosed outside the site. Every receipt, movement and release is receipted. Receipt into dealer custody opens once counsel confirms the court order is operative; until then we open the matter, verify authority and gather documents, and the custody step waits with its evidence.
What can the executor do with the firearms?
The options shown to the executor reflect the workflow currently approved for that matter, such as transfer to a licensed heir, sale through a licensed dealer or lawful disposal. If the legal or administrative position changes, the matter is updated before any blocked step proceeds.
How are fees handled?
Professional fees are invoiced and paid by EFT against the invoice number. No card payments are taken, and proceeds of any sale settle from the dealer to the estate or the attorney trust account, never through Firearmdesk.
Is anything sensitive sent by email?
No. Email carries status notifications and secure links only. Firearm serial numbers, identity documents, photographs and matter documents are held in the platform and viewed there.
What happens if the legal position changes?
Legal rules are configuration: a regulated step proceeds only under a rule version that counsel has reviewed and compliance has activated. Receipt into dealer custody opens once counsel confirms the court order is operative; until then we open the matter, verify authority and gather documents, and the custody step waits with its evidence. If a step must pause later, the matter shows a neutral hold status, you are notified, and custody and records continue to be tracked until the approved workflow can resume.
What does my firm see?
One matter record with the current status, who holds the next action, the document register, the custody history and, at the end, the closure pack. Milestone updates arrive by email; exceptions are raised only when something needs you.
Ready when a firearm appears on the inventory.
A quick referral takes under five minutes and needs only the details you already have.